1. About the Program
TradeCaddy is a field service management platform used by trade businesses (lawn care, pool service, cleaning, and similar home services). When you book a service through a business that uses TradeCaddy, you may choose to receive SMS/text messages from that business, sent on its behalf through TradeCaddy's messaging system.
Participation is optional and is not a condition of purchase. If you do not opt in, you will still receive booking confirmations and updates by email.
2. How You Opt In
During online booking, you provide your mobile number and check the SMS consent box shown below. The checkbox is unchecked by default, so you must actively opt in. This is the exact consent language presented at the point of opt-in:
Consent is not a condition of purchase. Leave unchecked to receive email-only confirmations instead. See our Terms of Service & Privacy Policy.
“Green Lawn Care” is shown as an example; it is replaced with the name of the specific trade business you are booking with. The toll-free messaging is operated by TradeCaddy on the business's behalf.
3. Types of Messages You May Receive
- Appointment confirmations and scheduling updates
- Appointment confirmations and on-my-way alerts (for example, a text when your technician is heading your way)
- Service status updates and follow-ups
- A one-time verification code when you verify your phone number during booking (this is a transactional message and is sent regardless of marketing consent)
4. Sample Messages
Green Lawn Care: Your appointment is confirmed for Tue 6/10 between 8am–12pm. Reply STOP to unsubscribe, HELP for help. Msg & data rates may apply.
Green Lawn Care: Your technician is on the way and will arrive shortly. Reply STOP to unsubscribe. Msg & data rates may apply.
5. Message Frequency & Rates
Message frequency varies based on your bookings and service activity, typically 1–8 messages per month. Message and data rates may apply depending on your mobile carrier and plan.
6. How to Opt Out or Get Help
You can cancel SMS messages at any time by replying STOP to any message. After you reply STOP, you will receive a one-time confirmation that you have been unsubscribed, and you will receive no further messages unless you opt in again.
For help, reply HELP to any message or email support@tradecaddy.us.
7. Privacy
We do not sell, rent, or share your mobile number with third parties for their own marketing. Text messaging originator opt-in data and consent are not shared with any third parties. See our Privacy Policy and Terms of Service for full details.
8. Contact
TradeCaddy
Email: support@tradecaddy.us
Website: tradecaddy.us